Privacy policy
PRIVATE POLICY
Healthy Kids’s privacy and security measures are designed with the strictest security in mind, so any personal information that you provide to Healthy Kids is used for the purpose of receiving Healthy Kids communications and for personalizing and enhancing your web experience with Healthy Kids. Healthy Kids’s privacy policy is outlined below and tells you how we collect personal information, what information we collect, how we use it, to whom we will disclose it and how you can access, change and remove your information.
HOW WE COLLECT THE INFORMATION
There are many ways that Healthy Kids may obtain information from you: (1) via sign up on any Healthy Kids website(s); (2) from an online, email, retail, fax or telephone purchase; (3) from navigational information about where visitors go on our website; (4) when you enter any Healthy Kids sweepstakes/giveaways; (5) any time you submit a business reply, product, or warranty card; (6) when you sign up at a Healthy Kids Store; (7) upon contacting customer service to request Healthy Kids communications; and (8) upon signing up at an event. This information may be collected by Healthy Kids or by vendors/service providers retained by Healthy Kids and obligated to maintain your personal information in a confidential manner.
THE INFORMATION WE COLLECT
When you register on-line to receive our product information, you will need to provide us with your name, address and email address. When you make a purchase through Healthy Kids’s website, you also will need to give us your telephone number and credit card number so we can process your payment and contact you in the event of any problems with delivery. If you contact our customer service department, you may need to provide us with additional information so that we can respond to your questions or concerns as completely and thoroughly as possible. In order to provide users and subscribers with the most efficient and enhanced service and to better understand your preferences, we may request your gender, year of birth, sports of interest, shopping preference and product interest. Whether or not you provide this information is entirely up to you. We also may collect additional non-personally identifiable information (for example, browser version, IP address) which will provide information regarding the general use of our website. The navigational information allows us to see which areas of our website are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services.
HOW WE USE THE INFORMATION
All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation and this privacy policy. By providing us with your personal information, you consent to us processing this personal information in one or more of the ways described in this privacy policy. We will primarily use your personal information to provide products and services to you, for example:
To administer a contest, promotion, survey or other site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest).
To send you information/materials via email or mail about products, offers and news we think could interest you. This information may relate to products, offers and news of Healthy Kids. We only send you this if you have opted-in to receive Healthy Kids catalogs or email messages.
To analyze visits to the website and learn about the interests of our visitors in the aggregate and to better understand your personal interests and needs, so we can improve our products and services and deliver to you the type of content, features and promotions that you are most interested in.
The information obtained from registration on-line is utilized to improve your web experience with Healthy Kids by enabling you to obtain a faster checkout for purchases and/or opt-in to receive occasional emails, which provide you with the latest and greatest information regarding Healthy Kids and its products.
The information we ask for when you order on-line is used only to complete the order, to confirm the order and to confirm shipment of the order. You may, upon placement of an order, opt to allow Healthy Kids to save the information for a speedier checkout process the next time. This information is then stored only for the purposes of faster checkout and is not used for any other purpose.
SHARING INFORMATION WITH THIRD PARTIES
Healthy Kids will never sell any information about you to anyone. We are part of a larger Company and we may share information with our parent and affiliated companies. We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. Personal information submitted to or collected through this website may be stored and/or processed in the United States, United Kingdom, Italy or Canada for the purposes described in this privacy policy. By using Healthy Kids products and services (including our website), you consent to any such transfer of information outside of your country. We do not share, sell or rent to other third parties any personal information that you provide to us, except with your consent or as described in this Privacy Policy.
EMAIL
Healthy Kids has a Company policy not to flood people with email correspondence, but simply to give you periodic information so you can stay up to date on what Healthy Kids is offering. Healthy Kids will send emails to you only if you ask for them and you can easily unsubscribe at any time you want by emailing our customer service department at info@healthykids.market or by following the instructions contained in the email. Healthy Kids also uses your email address to confirm your order and to confirm shipment of your order and to respond to any inquiries you make on-line. All emails you receive will provide you with information as to how to get off the email mailing list if you so desire.
DIRECT MAIL
If you would like to update your mailing information or want your name and address removed from Healthy Kids’s direct mailing list you can email us at info@healthykids.market
CHILDREN’S PRIVACY
If you are under 14, you should surf Healthy Kids.com only with involvement of a parent or guardian. Although Healthy Kids does not specifically direct its website, catalogs or emails to children, Healthy Kids strives to provide children with as much customer service as possible without violating their privacy rights. For their protection, Healthy Kids asks that anyone under 14 years of age not attempt to register with Healthy Kids or otherwise provide Healthy Kids with any personal information without the consent of a parent or legal guardian.
ACCESS TO YOUR PERSONAL INFORMATION
Healthy Kids will provide you with access to the personal information you provided to Healthy Kids by allowing you to view, update or correct your information. In order to protect your privacy, Healthy Kids takes steps to verify your identity before granting you access to the private information or enabling you to make corrections. Healthy Kids will accomplish this through the use of passwords and personal data. If you want to find out what personal information Healthy Kids holds about you, please contact our customer service department at info@healthykids.market. We may charge you a small fee for providing this information.
SECURITY
Our website’s bunker security system is armed with a sentry system to monitor activity and prevent any unauthorized disclosure of credit card numbers or other personal information. In addition, we utilize a licensed system for credit card authorization and fraud detection. We use industry standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information.
OPT OUT / UNSUBSCRIBE
You may request to stop receiving communications from Healthy Kids at any time. You can choose to cancel emails only, by unsubscribing or by emailing us at info@healthykids.market. Also, all emails you receive will provide you with information as to how to get off the email mailing list if you so desire. It takes some time to put opt-outs in effect so you may still receive catalogs or emails from Healthy Kids for several weeks after your request is received. You may also request to opt-out of Healthy Kids retaining your personal data by emailing us at info@healthykids.market
UPDATES TO PRIVACY INFORMATION
Please review the site periodically to see any updates to the information provided here. This privacy policy was last updated on January, 2022.